1. Information We Collect

a. Personal Information:

• Contact Information: Name, email address, phone number, postal address, and company details when you fill out forms on our Site or contact us directly.
• Account Information: If you create an account with us, we may collect your username, password, and other account details.
• Payment Information: Credit card details or other payment information when you purchase our services.
• Communications: Records of your correspondence with us, including emails, chat logs, or customer support interactions.

b. Non-Personal Information:

• Technical Information: Your IP address, browser type, operating system, and access times, which help us analyze how our Site is accessed and used.
• Usage Data: Pages you visit, the time spent on each page, and the links you click on our Site. This data helps us understand user behavior and improve our Site.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to track your activity on our Site and improve your experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

a. Service Delivery:

To provide, manage, and maintain our services.

To process transactions and send you related information, including purchase confirmations and invoices.

To manage your account, including communications related to service updates and support.

b. Communication:

To send you marketing communications, newsletters, and promotional offers (you can opt out at any time).

To respond to your inquiries, comments, or customer service requests.

To provide you with information about services you have requested or may be interested in.

c. Website and Service Improvement:

To monitor and analyze usage trends to improve the user experience.

To personalize content and services based on your preferences and interests.

To maintain the security and integrity of our Site and services.

d. Legal and Compliance:

To comply with applicable laws, regulations, and legal processes.

To protect the rights, property, and safety of Maya Tech Media, our clients, or others.

3. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to website owners.

b. Types of Cookies We Use:

• Essential Cookies: Necessary for the functioning of our Site (e.g., to keep you logged in).
• Analytical Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
• Marketing Cookies: Used to track visitors across websites to deliver relevant ads based on your preferences.

c. Managing Cookies:

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our Site.

4. Sharing Your Information

We only share your personal information under the following circumstances:

a. With Service Providers:

We may share your information with third-party vendors and service providers who assist us with our business operations, such as payment processing, data analysis, email delivery, hosting services, and customer support.

b. For Legal Reasons:

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

c. Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owner.

d. With Your Consent:

We may share your information with third parties when you give us explicit permission to do so.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, firewalls, and secure server technologies. However, please be aware that no data transmission over the internet or storage system can be guaranteed 100% secure.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights Under GDPR

As a UK-based entity, we adhere to the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights regarding your personal data:

a. Right to Access:

You have the right to request access to the personal data we hold about you.

b. Right to Rectification:

You have the right to request correction of any inaccurate or incomplete data.

c. Right to Erasure:

You have the right to request deletion of your data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

d. Right to Restrict Processing:

You have the right to request that we restrict the processing of your data under specific conditions.

e. Right to Data Portability:

You have the right to request the transfer of your data to another organization or directly to you, where technically feasible.

f. Right to Object:

You have the right to object to the processing of your data, including for direct marketing purposes.

g. Right to Withdraw Consent:

If you have provided consent for the processing of your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at contact@mayatechmedia.co.uk .

8. International Data Transfers

As part of our services, your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). We will ensure that such transfers are made in compliance with applicable data protection laws and that adequate safeguards are in place to protect your information.

9. Third-Party Links

Our Site may contain links to third-party websites. These websites have their own privacy policies, and we do not accept any responsibility or liability for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our Site and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our Site and services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Maya Tech Media

Address: London/Manchester ,UK

Email: contact@mayatechmedia.co.uk